Frequently Asked
Questions
ABOUT FILTERING
What is Internet filtering?
TYPES OF CHAT/INSTANT MESSAGING
What's the difference between Web-based chat, Instant Relay Chat (IRC) and instant messaging?
File Transfer Protocol (FTP)
FTP DEFINED
What is FTP?
FTP or File Transfer Protocol is used to transfer files from one computer to another over the Internet. FTP is used to download from or upload to remote servers.
SPECIAL FTP SOFTWARE
Do I need special software to FTP?
Yes. You need a client-side FTP program like WSFTP available at http://www.WSFTP.com or CuteFTP available at http://www.CuteFTP.com.
ANONYMOUS FTP
What is anonymous FTP?
Anonymous FTP is a conventional way of allowing you to sign on to a computer on the Internet and copy specified public files from it. Some sites offer anonymous FTP to distribute software and various kinds of information. You use it like any FTP, but the username is "anonymous." Many systems will request that the password you choose is your E-mail address. If this fails, the generic password is usually "guest". You generally cannot upload files to anonymous FTP servers.
GENERAL INFORMATION ABOUT THE LINK, L.L.C. ISP SERVICE
Acceptable Use Policy: Internet, Dial Up, & Software AUP-001 | ||
Revision: May 1, 2002 | ||
This Policy represents the complete agreement and understanding between the Providers, their affiliates, owners, and suppliers (hereinafter collectively called Provider) and the account holder (hereinafter called User) and supersedes any other written or oral agreement. Upon notice published on-line at https://signup.thelink.net/terms.asp Provider may modify this Policy effective with publication to the web site. | ||
If User does not agree to the terms and conditions of this Policy, please notify Provider (here) Provider such that Provider can terminate User account. Failure to notify Provider shall constitute User acceptance of this Policy. | ||
1.All individuals accessing Internet through Provider represent that they are 18 years of age or older. Certain material available on the Internet through Provider may not be suitable for individuals under the age of 18. | ||
2.User understands further that the Internet contains unedited materials some of which are sexually explicit or may be offensive to User. User accesses such materials at User’s own risk. Provider has no control over and accepts no responsibility whatsoever for such materials. | ||
3.Information transmitted through Provider and through the Internet in general is not confidential. Therefore, Provider cannot and will not guarantee privacy or guarantee protection of User. Provider will not disclose any information about any User unless required by court order, subpoena or other legal request, or upon the advice of counsel. | ||
4.Provider has no control whatsoever over the content of the information passing through Provider Services. Use of any information obtained via Provider is at User’s own risk. Neither Provider nor any of its licensers, employees, suppliers, or agents warrants that the service will be uninterrupted or error free; nor does Provider or its licensers, employees, suppliers, or agents make any warranty as to the results to be obtained from use of any product or service. The product or service is provided on an "AS IS" basis without warranties of any kind, either express or implied including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose or use. Neither Provider nor anyone else involved in creating, producing or delivering the service shall be liable for any indirect, incidental, special or consequential damages arising out of the use of the product or service or inability to use such or out of any breach of any warranty. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of Provider, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. | ||
5.User agrees to indemnify and hold without harm Provider, its officers, employees, suppliers, agents, directors, shareholders and other Users from any and all claims, damages, expenses (including attorney's fees) and liabilities resultant from any and all use of the User's account whether authorized or not authorized. | ||
6.Provider Internet connections and all other products or services provided to the User by Provider may only be used for lawful purposes. Transmission or storage of any information, data or material in violation of any U.S. or state regulation or law is prohibited. This includes but is not limited to: copyrighted, material legally judged to be threatening or obscene, or material protected by trade secret. User agrees to indemnify and hold harmless Provider from any claims resulting from User’s utilization of the service, which damages User or another party. | ||
7.The right to use Provider product or service is not transferable. Accounts are for User’s utilization only! User is responsible for the confidentiality of User's passwords. Loaning User’s account to others, connecting a system used by multiple persons, group use of User logins, and consuming more than one connection simultaneously are explicitly prohibited. If the User has multiple accounts, then the User is limited to one login session per system account at any time. Violation of this Policy will be dealt with as theft of service, charges may be levied, and User may be prosecuted under civil and criminal law. | ||
8.Provider's products or services should not be used to send unsolicited advertising or promotional materials to other network users. Electronic mail and appropriate USENET newsgroups may be used in the conduct of legitimate businesses. Provider DOES NOT ALLOW User to run Maillist, Listserv or any form of auto-responder from a User’s shell. Processes that run or are activated while the User is not logged in are also NOT ALLOWED. Continued harassment of other individuals on the Internet after being asked to stop by those individuals and/or Provider will not be tolerated. When Provider becomes aware of alleged violations, Provider may initiate an investigation. At the same time, in order to prevent further possible unauthorized activity, Provider may suspend access to services to the individual account in question. Confirmation of violations may result in cancellation of the individual account and/or criminal prosecution. The account suspension may be rescinded at the discretion of Provider following payment of a reconnection charge. | ||
9.Use of this account to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including that deemed threatening or obscene, or engage in any kind of illegal activity is expressly prohibited. User will abide by all the rules, regulations and policies of those networks and computer systems accessed via this account. If the User is unsure of those policies, it is the User's responsibility to ascertain said policies. | ||
10.Financial Arrangements: | ||
a. The User is responsible for any and all fixed and cumulative charges for this account which are non-refundable. The first month service fee (or other available billing period selected) is due upon account setup unless Provider has offered other arrangements. Each calendar month, the account will be charged the monthly access and any other fees for the new month plus any accumulated charges for the past month, if applicable. Failure to use this account(s) does not relieve the User of payment obligations during the Term of service. | ||
b. Credit or Debit Card User agrees to allow Provider to bill such card on each successive billing cycle without obtaining the User's permission after the initial charge. Credit Card User shall notify Provider of any changes in Credit Card Number or expiration date. If the card is not honored for any reason, Provider may attempt to contact User via telephone, e-mail, and/or U.S. Postal service to prevent suspension of the account before the end of the current calendar month. If the User’s account is not current by the fifth day prior to the end of the current calendar month, the User’s account may be suspended without notice until payments including any reactivation fees have been received. Suspended accounts may be terminated and removed from Provider’s database at the sole discretion of the Provider. Re-establishment of the account will be subject to a reconnection fee of not less than $25.00. User’s ID may be unavailable for reissue. | ||
c. If payment is by check or cash, payment is due monthly on or before User’s due date. Dishonored checks are subject to a collection fee of not less than $25.00 and User’s account may be suspended until the account is current. Payment conditions of 10.b above also apply to check or cash payments. | ||
d. Provider dial-up prices are subject to change at any time. Provider dial-up accounts include 5MB of personal storage on Provider’s web server (unless Provider has offered other allowances to User). Any storage of information exceeding the limit is subject to audit and additional charge. Personal storage on Provider servers cannot be used for commercial purposes or any other purpose that is deemed to be unlawful or sexually explicit. | ||
e. Provider has the right to instantly terminate service for any unpaid or partial paid subscriptions. Accounts in default are subject to an interest charge of 1.5% per month on the outstanding balance. Termination of service shall not relieve the User from the obligation to satisfy outstanding invoices. In the event Provider utilizes an attorney to collect such sums, the User shall be responsible for the payment of all of Provider attorneys' fees and costs in pursuing the collection of these sums. Venue and choice of law for any legal dispute shall follow the law of Ohio. Litigation rights of User may be subject to arbitration prior to litigation at the sole discretion of Provider. | ||
f. Provider reserves the right to cancel service for any reason without prior notice. In case of cancellation, unused fees may be returned to the User on a pro-rata basis at the sole discretion of the Provider. | ||
g. The User must notify Provider in writing, e-mail or telephone call to Provider’s Customer Service Department to cancel service subject to any specified Term. Fees for any setup and any service through the current month's service are non-refundable, unless the User is unsuccessful in using the account and speaks to Provider’s technical support department and notifies Provider within five (5) days of establishing said service. All User phone calls are logged and may be recorded. | ||
h. In addition to any price for services, User shall be responsible for the gross amount of any federal, state, municipal or other government sales, use, excise, value added or other similar taxes applicable to the price, sales or delivery of any services furnished. | ||
11. In the event that any portion of this Policy is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties and the remainder of the provisions shall remain in full force and effect, and all provisions of this Policy which operate to protect the rights of Provider shall continue in full force even in the event of termination of User account. Provider's failure to insist upon or enforce strict performance of this Policy shall not be construed as a waiver of any provision or right. Neither the course of conduct between parties nor trade practice shall act to modify any provision of this Policy. | ||
12.By the use of a Provider account the User accepts the terms and conditions set forth in this Policy. | ||
13. Retailers, Wholesalers, Associations, ISPs, or other entities who wish to replace this Policy with additional or private branded policies must contain the following clause as the first paragraph of their policy and shall have prior approval to post said policy: | ||
“This Agreement represents Terms and Conditions that supplement AUP-001 found at https://signup.thelink.net/terms.asp. If any conflict in terms exist, AUP-001 shall take precedence over any provision otherwise specified.” | ||
14. This Policy was last updated May 1, 2002. |